City of Waterloo pet licensing

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us

Temporary licenses expire after 30 days. To convert a temporary license into a full license you must provide new proof of rabies vaccination prior to the temporary license expiration date. With the provision of a rabies expiration date in the future, your pet's license will be extended to the full term originally selected.

All dogs and cats must be licenced within 30 days of moving into the the City of Waterloo.

All pets over the age of 6 months are required to be licensed.

Licenses expire exactly 365 days from the license start date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase. Rabies must be valid during the time of renewal.

You may license your pet in person at the City of Waterloo, located at 715 Mulberry St, Waterloo, IA 50703, or at the Cedar Bend Humane Society, located at 1166 W Airline Hwy, Waterloo, IA 50703.

No refunds are provided on licenses purchased regardless of circumstances.

You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact the City of Waterloo directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

If you live outside city limits and wish to use the dog park, please contact the City of Waterloo directly at (319) 883-0797, email animalcontrol@waterloopolice.com, or visit in person at 715 Mulberry St, Waterloo, IA 50703 to receive licensing instructions.

Late fees come into effect if a license is not renewed within 30 days of the original expiration date.

No, service animals are subject to the standard license fee.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved, you will be eligible to receive the new discounted rate.

A processing fee of $2.00 per transaction applies to all online orders.

We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.

Please visit the City of Waterloo's Animal Control office in-person located at at 715 Mulberry St, Waterloo, IA 50703, and they will be able to assist you.

No, each pet will only receive one free tag with their first license via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the license order process or in our store.

You are allowed for a maximum of four dogs and four cats per dwelling.

The following species are required to be licensed: Dogs and Cats.

Please get in touch with a City of Waterloo Animal Control officer at (319) 883-0797.

Visit this page for information on licensing ordinances/bylaws.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

• The document provided is the right type of proof required.
• Pet and pet owner account data matches your own.
• The document is clear and legible.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

Yes! A temporary license can be issued while you gather your documents. Just follow one of the licensing methods listed above to get started. Please note that proof must be submitted before the temporary license expires, otherwise a new license will need to be purchased.

A valid rabies proof is required to purchase a pet license. A 30-day temporary license may be issued if you do not have rabies proof at the time of licensing. Proof of spay/neuter is required to receive the discounted altered rates.